Sales Policy for Golden Aura Jewels

Effective Date: 

At Golden Aura Jewels, we are dedicated to providing a smooth and transparent shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products through our website goldenaurajewels.com. By placing an order with us, you agree to the terms outlined below.

1. General Terms

By purchasing from Golden Aura Jewels, you agree to the following:

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to make a purchase.
  • Order Acceptance: All orders are subject to acceptance and product availability. We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including orders suspected of fraud or in violation of our terms. If your order is canceled, you will be notified and issued a full refund.

2. Pricing and Payment

  • Pricing: All prices on our website are listed in USD and do not include applicable taxes or shipping fees. These additional costs will be calculated and displayed during checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other payment methods available at checkout.
  • Payment Authorization: By providing your payment information, you authorize us to charge the total amount, including applicable taxes and shipping fees, to your selected payment method.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or modify your order. You will be notified and given the option to proceed with the corrected price or receive a full refund.

3. Order Processing

  • Order Confirmation: After placing your order, you will receive a confirmation email with details of your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days after receiving payment. Processing times may vary during peak periods or due to product availability.
  • Pre-Orders: For pre-order items, shipping dates will be noted on the product page. Orders containing both pre-order and in-stock items will be shipped together once all items are available.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on the destination and the selected shipping method.
  • Delivery Timeframes: Estimated delivery times are provided during checkout and may vary depending on your location and selected shipping method. These are estimates and are not guaranteed delivery dates.
  • Shipping Restrictions: We currently ship within the United States. For international shipping, please contact us at info@goldenaurajewels.com for further assistance.
  • Lost or Damaged Shipments: If your package is lost or damaged during shipping, please contact us, and we will work with the carrier to resolve the issue.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and applicable local tax laws. The total tax amount will be displayed during checkout.
  • International Duties and Taxes: For international orders (if applicable), additional customs duties, taxes, or fees may be imposed by your country’s customs office. These fees are not included in the product price or shipping cost and are the responsibility of the customer.

6. Returns and Refunds

For information regarding returns, exchanges, and refunds, please refer to our Refund and Returns Policy.

7. Order Cancellations

  • Before Shipment: You may cancel your order if it has not yet been shipped. Please contact us immediately at 641-845-6220 or email info@goldenaurajewels.com to request a cancellation. If the order has already been shipped, you will need to follow our return process for a refund.

8. Product Descriptions

We make every effort to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors, sizes, or details displayed on your screen will exactly match the actual product due to differences in display settings.

9. Limitation of Liability

To the fullest extent permitted by law, Golden Aura Jewels will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products, including but not limited to shipping delays, incorrect pricing, or external factors beyond our control.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to review this policy periodically.

11. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

Golden Aura Jewels
Street: 3672 Pike Street,Del Mar,California,United States.
Phone number: 858-481-9393
Email: info@goldenaurajewels.com
Website: goldenaurajewels.com