SALES POLICY

Effective Date: February 11, 2025

Introduction
At GOLDENAURAJEWELS, our Sales Policy outlines the terms and conditions governing all purchases made through our website (goldenaurajewels.com) or directly from our store. By placing an order with us, you agree to comply with this policy.

1. General Terms of Sale

  1. Eligibility to Purchase

    • Customers must be at least 18 years old to make a purchase.
    • By placing an order, you confirm that the information you provide is accurate and truthful.

  2. Pricing and Payment

    • All prices are displayed in USD unless otherwise stated.
    • Prices are subject to change without prior notice, but changes will not affect orders already confirmed.
    • Accepted payment methods include:
      • Credit/Debit Cards (Visa, MasterCard, American Express).
      • PayPal.
      • Other payment gateways listed at checkout.

2. Order Placement

Steps to Place an Order:

  1. Browse the products and add the desired items to your cart.
  2. Proceed to checkout, fill in the required billing and shipping details, and confirm your order.
  3. You will receive an email confirmation with your order details upon successful payment.

3. Order Processing

  • Orders are typically processed within 1-3 business days.
  • During peak seasons or sales events, processing may take longer.
  • Custom or personalized orders may require additional time, as outlined on the product page.

4. Shipping and Delivery

  • Shipping is subject to our Shipping Policy (see below).
  • Delivery timelines depend on the destination and selected shipping method.
  • Delays caused by third-party carriers or customs are beyond our control.

5. Taxes and Duties

  • For domestic orders within the United States: Applicable sales taxes will be calculated at checkout.
  • For international orders: Customers are responsible for any customs duties, import taxes, or brokerage fees incurred.

6. Promotions and Discounts

  1. Promotional Offers

    • Discounts or promotional codes must be applied at checkout.
    • Promotions cannot be combined unless explicitly stated.

  2. Gift Cards

    • Gift cards purchased from GOLDENAURAJEWELS are non-refundable and can only be redeemed on our website.

7. Cancellation Policy

  • Orders can be canceled within 24 hours of placement for a full refund.
  • After 24 hours, cancellations may not be possible if the order is already processed.

8. Return and Refund Policy

  • Returns and refunds are governed by our Refund and Returns Policy.
  • For queries regarding returns or refunds, contact our support team at info@goldenaurajewels.com.

9. Limitation of Liability

  • GOLDENAURAJEWELS is not liable for delays caused by factors beyond our control, such as shipping delays or natural disasters.
  • Our maximum liability for any claim is limited to the value of the item purchased.

10. Disputes and Governing Law

  • This Sales Policy is governed by the laws of California, United States.
  • Any disputes shall be resolved in the courts of California.

11. Contact Information

For questions or concerns about this Sales Policy, please reach out:

12. Changes to This Policy

We reserve the right to amend this Sales Policy at any time. Updated versions will be posted on our website with the “Last Revised” date.

Last Revised: December 31, 2024